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How to build social proof for your eCommerce store

Beyond stars ★★★✩✩

In a world where online reviews are a dime a dozen, it's easy to get lost in a sea of star ratings. Traditional reviews can feel transactional - a final step following a purchase - so it’s tough for your products to truly stand out from the crowd. Experify social reviews are real stories from real people, eager to share their authentic experiences - effectively building social proof.

Getting Started: Step-by-Step

In 15 minutes you can be up an running with Social Reviews. Experify makes it a breeze.

Sign Up: Install the Shopify app or sign up manually for Experify and link your product catalog.

Gather social reviews: Extend invitations to your existing customers to join the program and create their social review profile, using our ready-made templates or by crafting your own.
Automate Invitations: Set up a lifecycle campaign that automatically invites customers to become local champions 4-8 weeks post-purchase. This is done in one click with our marketing automation feature.
Showcase your community: Activate the Social Review map on your website once you have 15-20 social reviews on your Experify map.

Advanced Best-Practices

While Experify automates much of the process, actively engaging with your community and providing exclusive benefits enhances the effectiveness of your social reviews program.

Offer rewards: Although Experify works just fine without rewards, but offering swag, discounts or exclusive event invites to your most active members increases the effectiveness of your community. Experify Basic comes with a ready-made reward management system.
Maintain Communication: Keep a dedicated mailing list for those who left social reviews. Periodically update them with company news or exclusive event invitations.
Personalized Appreciation: When one of your community members engaged in a conversation with an undecided shopper, follow up with a personalized thank you message to show extra appreciation.

By embracing social reviews, you foster a dynamic and supportive environment that propels brand loyalty and engagement.

While Experify automates much of the process, actively engaging with your community and providing exclusive benefits enhances the effectiveness of your social reviews program.

Offer rewards: Although Experify works just fine without rewards, but offering swag, discounts or exclusive event invites to your most active members increases the effectiveness of your community. Experify Basic comes with a ready-made reward management system.
Maintain Communication: Keep a dedicated mailing list for those who left social reviews. Periodically update them with company news or exclusive event invitations.
Personalized Appreciation: When one of your community members engaged in a conversation with an undecided shopper, follow up with a personalized thank you message to show extra appreciation.

By embracing social reviews, you foster a dynamic and supportive environment that propels brand loyalty and engagement.

We build solutions to help companies engage and involve their customer communities. Come join the community-first revolution.

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